Tuesday, December 31, 2019

How Employee Engagement Affects Business and Employee Performances?

(Empxtrack, 2016)

Employee Engagement is a new concept attracting more importance in recent years. It considers employees as the key to the organization’s success. Employees engagement with organization can depends on many drivers. Today, employee engagement is seen as a powerful tool of competitive advantage. It is management’s responsibility to ensure that employees perform at work rather than just they come to work. In other words, employees must come to work not only by physically but also by mentally and emotionally (Bedarkar, 2014).

Many researches have tried to identify drivers leading to employee engagement. According to Mani (2011), employee welfare, empowerment, employee growth and interpersonal relationships are the main drivers. Penna (2007) researchers defined a new model “Hierarchy of engagement” which is like Maslow’s need hierarchy model. Pay and working conditions are the basic needs of an employee. Once satisfied, then the employee looks for learning and development opportunities. Then possibility for promotion and then for leadership and respect. Finally, employee looks to an alignment of value-meaning, which is related to a true sense of connection, a common purpose and a shared sense of meaning at work.

(Vaughn, 2018)

Most drivers that lead to employee engagement are non-financial. Therefore, organizations can easily reach the desired level of engagement with less cost. Financial factor can be a motivator. Therefore, it is important to not to forget financial aspect which can be easily linked with performance of the employee (Markos, 2010). It is also identified that employee engagement results in employee performance which can further lead to organizational performance. Therefore, true employee engagement leads to better financial performance of the organization.

If an employee engages to work, he or she will feel an ownership, and come work to perform. Job will not be a burden and produce a greater result in more efficient manner (Robertson-Smith and Markwick, 2009). Engagement also provides mindfulness, motivation, creativity, authenticity, non-defensive communication, ethical behavior (Kahn 1990). Employees would become advocacy of organization and retain with organization. In other words, organization will enjoy a better employee retention, employee productivity, and ultimately business success (Robertson-Smith and Markwick, 2009). Similar research by Harter et al. (2002) reveals that employee engagement will result in better customer satisfaction, productivity, profit and employee turnover, which would pave the path to business success.

References

Bedarkar, M. and Pandita, D. (2014) ‘A study on the drivers of employee engagement impacting employee performance’, Procedia - Social and Behavioral Sciences, 133(2014), pp. 106-115.

Empxtrack (2016) Did you notice changes in employee engagement in 2015?. Available at: https://empxtrack.com/blog/did-you-notice-changes-in-employee-engagement-in-2015/ (Accessed: 31 December 2019).

Harter, J.K., Schmidt, F.L. and Hayes, T.L. (2002) 'Business unit level relationship between employee satisfaction, employee engagement, and business outcomes: a meta analysis', Journal of Applied Psychology, 87(2), pp. 268-279.

Kahn, W.A. (1990) ‘Psychological Conditions of Personal Engagement and Disengagement at Work’, Academy of Management Journal. 33(4), pp. 692-724.

Mani, V. (2011) ‘Analysis of Employee Engagement and its predictors’, International Journal of Human Resource Studies’, 1(2). Pp. 15-26.

Markos, S. and Sridevi, M. (2010) ‘Employee Engagement: The Key to Improving Performance’, International Journal of Business and Management, 5(12), pp. 89-96.

Penna (2007) Meaning at Work Research Report. Available: https://www.ciodevelopment.com/wp-content/uploads/2011/10/2006-10-08-08-36-31_Penna-Meaning-at-Work-Report.pdf (Accessed: 31 December 2019).

Robertson-Smith, G. and Markwick, C. (2009) ‘Employee Engagement: A Review of Current Thinking’, Institute for Employment Studies.

Vaughn, G. (2018) How to Measure Employee Engagement for a Better Workplace. Available at: https://medium.com/@zef.fi/how-to-measure-employee-engagement-for-a-better-workplace-9daca615f64d (Accessed: 31 December 2019).



10 comments:

  1. Employee engagement can make a big difference to your company’s performance. This blog discusses how to align your staff engagement strategies with your business objectives, and how this affects and drives overall business performance.

    ReplyDelete
  2. As the employee engagement concept describes, employee is the key to the organization's success. You have clearly explained drives that are causing employees engagement. Good job.

    ReplyDelete
  3. well explanation, you have mentioned importance of employee engagement in organization.great work.

    ReplyDelete
  4. Yes I totally agree that Employee engagement is quiet new and gaining lots of interest in global context, Yes it really ensures the competitive advantage among competition. As im in Sales and Marketing I definelty need engagement from my subordinates and I was wondering how to keep it, you have talked about ownership I personnaly recommend that as well, and what I learn from this blog is that engagement and retention also have some connections right? Thanks for good information,

    ReplyDelete
  5. Getting the employee engaged is the skill of the leadership in an organization. Engaged employee will work for it more tha expected and overall performance can be improvised.

    ReplyDelete
  6. Employee job satisfac-tion has been shown to be an important outcome for organizations as it is related to variables such as performance on the job (Judgeet al., 2001; Riketta, 2008)

    ReplyDelete
  7. employee engagement is importance to achieve organizational goal. good article

    ReplyDelete
  8. This blog gives a good knowledge about how employee engagement affects to the organizational performance! keep up the good work!

    ReplyDelete
  9. When engagement level among employees increases, it increases their productivity which in turn, improves the financial standing of the organization.you have briefly explained and I agree with your explanation

    ReplyDelete
  10. Employee engagement is very important to achieve the organization goals. Good article.

    ReplyDelete